Contact Yorkshire Water

How to contact Yorkshire Water for FREE using digital channels.

There’s many ways to Contact Yorkshire Water. Choose the contact method that suits you:

Start a Live Chat

Speak to an agent immediately. Available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.

Start a live chat now

Request a FREE call back

Arrange a time to suit you. Available Monday to Friday from 8am to 8pm, Saturday 9am to 5pm.

Request call back

Check roadworks and Incidents in your area

Simply enter your postcode or location below to find out more information about incidents that are occurring in your area or any planned roadworks that we are carrying out that maybe affecting you.

Go to roadworks & incidents map


Use Twitter handle @YWHelp for a quick response.


Go to our Facebook page for a quick response.

Phone Yorkshire Water

Yorkshire Water’s official telephone number is a local rate 0345 number, but some customers are unwittingly using call connection services over the internet and being charged up to £6 connection charges to call their customer contact centre – If you need to contact Yorkshire Water, you can do so for free using the online channels above or the 0845 number which is charged at a local rate. Beware of companies who charge a connection fee.

More contact details for Yorkshire Water