Keyland Developments Limited

Except as otherwise indicated elsewhere in this website (www.keyland.co.uk), with respect to a particular portion, file or document, any person is hereby authorised to view, copy, print, and distribute this website or any part thereof subject to the following conditions. This website may be used for information and for non-commercial purposes only Keyland Developments Limited reserves the right to invoke the authorisation set out in this notice at any time, and any such use shall be discontinued immediately upon written notice from Keyland Developments Limited.

Terms and Conditions of Use

INFORMATION ABOUT US

This Website is operated by Keyland Developments Limited (registered company number 02180728 whose registered office is Western House, Halifax Road, Bradford, BD6 2SZ, VAT Number 927 4269 02) (“We” or “Us”).

  • By using this Website you agree to accept and be bound by these terms and conditions.
  • The website may be used for information and for non-commercial purposes only.

You agree to use the Keyland Website responsibly and agree not to:-

  • Transmit material of a racist, obscene or otherwise derogatory or inappropriate nature.
  • Maliciously interrupt or damage our services.
  • Use the Keyland Website for any fraudulent or illegal purpose.

CHANGES TO THESE TERMS

  • We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
  • It is your responsibility to read the website terms and conditions regularly to make sure you are aware of any changes. Your continued use of the website and online billing platform after any changes are posted constitutes your acceptance of these terms as modified.
  • We recommend that, from time to time, you print off and keep a copy of these terms and conditions, and a copy of any terms and conditions relating to any product, service or competition that you apply for on our website for your own records.

ACCESS AND CHANGES TO OUR SITE

  • The use and accessing of certain facilities, pages and areas of this website may be subject to additional specific terms and conditions.
  • We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
  • Although we make reasonable efforts to update the information on our site, we do not guarantee or make any warranties or representations that our site, or any content on it, will be free from errors or omissions.

INTELLECTUAL PROPERTY RIGHTS

  • We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
  • You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organisation to material posted on our website.
  • You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  • Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.
  • You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
  • If you print off, copy or download any part of our website in breach of these terms and conditions, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  • The logo of Keyland Developments Limited is a registered Trade Mark and any unauthorised use of the logo may constitute a breach of that Mark. The name or logo of Keyland Developments Limited may not be used in advertising or publicity pertaining to distribution of any of the information contained in this website without specific, prior written permission of Keyland Developments Limited.

DISCLAIMER & LIMITATIONS OF LIABILITY

  • Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

LIMITATION OF LIABILITY

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • loss of income or revenue;
  • wasted management or office time;

and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This clause does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

LINKING POLICY

Certain hypertext links in this website will take you to websites that are not under the control of Keyland Developments Limited. When you activate any of these or click on any links, you will leave our website. Keyland Developments Limited has no control over and will accept no responsibility for any statements, information, material, products or services that are published on or are accessible through any other websites owned or operated by third parties.

We will not accept any responsibility or liability for websites we frame and we recommend that you review the website terms and conditions that are applicable to the third party website.

The fact that we include links to other websites does not mean that we approve of or endorse any other third party website or the content of that website.

PRODUCT, SERVICE AND COMPETITION TERMS AND CONDITIONS

  • If you apply for any product, service or competition mentioned on this website, you should read these terms and conditions with any other terms and conditions which relate to the product, service or competition, and if there is any contradiction between them the specific terms and conditions relating to the product, service or competition will apply.
  • If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific products, services and/or competitions, the latter shall prevail.
  • We can change the prices and details of products and services (and any offers) shown online at any time, without giving notice. We can only provide products and services if they are available and we cannot guarantee that they will be.
  • We reserve the right to remove or to stop supplying any product, service or competition on this website at any time without giving notice. If we remove a product, service or competition, we will not be responsible to you.

GENERAL

  • None of the provisions in these terms and conditions affect your statutory rights as a consumer.
  • If any provision of these terms and conditions shall be unlawful, void or enforceable for any reason that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

LAW AND JURISDICTION

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of England and shall be subject to the exclusive jurisdiction of the English Courts.

CONTACTING US

  • If you are experiencing problems with using the Website you can send us a message via the Contact Us page.

OTHER APPLICABLE TERMS:

Privacy Policy

Keyland Developments Limited (“We”) are committed to protecting and respecting your privacy. This policy (together with our terms and conditions of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Keyland Developments (registered company number 02180728) of Western House, Halifax Road, Bradford, BD6 2SZ, VAT Number 927 4269 02.

We may collect and process the following data about you.

The information we collect about you may vary based on what service we provide to you. Typically we collect data including:

  • Information that you provide by filling in forms or that you allowed us to use by using our website or downloadable mobile applications. This includes information provided at the time of registering to use our site, subscribing to any of our services, posting material, using the online billing platform or requesting further services. We may also ask you for information when you report a problem with our site.
  • Records of correspondence you send to us including contact details like a phone number or email address.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP Addresses

We may collect information about your computer or devices, including where available your IP address – type of device, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Location Information

When you use one of our location-enabled services on our website or our downloadable mobile applications, we may collect and process information about your actual location. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time either by modifying the geo-location settings of your web browser or the location awareness permissions of your mobile device.

Cookies

For the same reasons as above, we may obtain information about your general internet usage by using a cookie file which is stored on your browser, your mobile device or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our systems site and to deliver a better and more personalised service. Some of the cookies we use are essential for the services site to operate.

Cookies are widely used in order to make our services websites work, or work more efficiently, as well as to provide information.

If you register with us or if you continue to use our site services, you agree to our use of cookies.

The Cookies that we use on our website or mobile applications are listed below:

  • Visitor Statistics Cookies
    We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called ‘Analytics’ programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. We use: Google Analytics.
  • Session cookie
    PHPSESSID – this cookie is set by the PHP platform we have built our website upon, to store the user’s session. The session cookie expires immediately after the internet browser is closed.
  • Cookie Control cookies
    These cookies are set to remember when you have acknowledged and accepted our cookie message.

Please note that any third party websites you may visit by hyperlink from our site or that are incorporated within our mobile applications may also use cookies, over which we have no control.

If you choose to, you may block cookies by activating the setting on your browser or mobile device which allows you to refuse the setting of all or some cookies. However, if you block all cookies (including essential cookies) you may not be able to access all or parts of our site or mobile applications. Unless you have adjusted your browser setting or mobile device so that it will refuse cookies, our system will issue cookies as soon you visit our site or mobile applications.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your transmitted data; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We may store your personal information on your local device, such as your computer or mobile phone to assist you in your repeated use of our services. We have no control over inappropriate access to this data. You can delete this information at any time using the facilities of your Internet browser or by removing our application from your device.

What do we do with the information we collect about you?

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer (please see further details within our Cookies section).
  • To provide you with information, products or services forming our statutory duty or that you request from us
  • To provide you with information about products and services related to our business To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service where applicable
  • To prevent fraud and comply with any statutory or legal obligations we may have. If you are an existing customer, we may contact you by electronic means (e-mail) with information about goods and services similar or related to our business. Where we permit any of our selected third parties to use your data, we or they will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties, please tick the relevant box situated on the form on which we collect your data or contact us at our registered address.

Disclosure of your information

We may disclose your personal information:

  • To any of our employees who provide you with a service and any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
  • To carefully selected contractors and specialists who help us to provide you with our services.
  • To selected third parties, where you have consented to this/ To credit reference agencies, local authorities, utilities and other companies for use in credit decisions, for fraud prevention and to pursue debtors.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If all or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. Also, every time we contact you about such offers we will give you the opportunity not to hear about anymore.

You can also exercise the right at any time by contacting us at our registered office address.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed in writing to the Data Protection Compliance Officer at Keyland Developments Limited, Western House, Halifax Road, Bradford, BD6 2SZ.

We work closely with you and carry out research to understand your needs and wishes.